Teach your child when they should call 9-1-1 and discuss with them what types of situations this may involve. Some examples are below:
When there is a threat to life or property
If there is a medical emergency
If you see an accident
If you see smoke or flames
YOUR CHILD AND 9-1-1
Teach your child their last name, their parent’s names, their home address and phone number. It is invaluable to have this information posted by your home phone. Another good way to teach a young child this information is through a song. Try coming up with a catchy song that includes your address and phone number. Sing it often…children remember!
WHAT IF MY CHILD ACCIDENTALLY DIALS 911?
If you or your child accidentally calls 911 always stay on the line and speak with the dispatcher.
The dispatcher will need to confirm with you that there is no emergency and that the call was accidental. If your child called then the dispatcher will most likely ask to speak to an adult. If you hang up before the call is answered the 911 call center will attempt to call you back and may even send a police officer to verify that everything is ok.